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  • Toby Sinclair

Curated Insights | Friday 23rd April 2021

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Happy Friday,

This weeks insights include:

  • How To Navigate Team Conflict 💥

  • Curated Insights Interviews - Kate Leto 🎙️

  • Atomic Coaching: Build Your Definition of Coaching 🎯

With Gratitude,



How To Navigate Team Conflict 💥

Conflict Model

Navigating Conflict is one of the biggest challenges we face in the workplace.

It's one of the few things that will keep you up at night and leave emotional scars.

There is a dilemma. The right conflict can lead to improved performance. In contrast, the wrong conflict can lead to irreversible damage.

In this article, I share how to navigate this dilemma. How you can amplify the good conflict and minimise the bad.


Curated Insights Interviews - Kate Leto 🎙️

In this video interview Kate Leto, author of Hiring Product Managers.

We talk through the big ideas, best ideas and top takeaways from the book.

What I really like about Kate's book is the focus on Human Skills. It's often that in the hiring process we focus on Technical Skills such as how to build a product roadmap. These are important but must be balanced with the right Human Skills. In particular, self-awareness is a human skill we explore in the interview.

Hiring Product Managers is essential reading for anyone building a high-performance product organisation.


Atomic Coaching: Build Your Definition of Coaching 🎯

Each week I share a challenge to help you improve your coaching skills: active listening, asking questions and self-awareness.

This Weeks Challenge 🤹

Many people confuse coaching with mentoring. It's often associated with "Telling" people what to do. It can also be associated with "fixing" people, especially under-performers.

I've learned a different kind of coaching which gets better outcomes. Here are three definitions of coaching: “Unlocking people's potential to maximize their own performance.” - John Whitmore "Partnering with clients in a thought-provoking and creative process that inspires. them to maximize their personal and professional potential." - International Coaching Federation (ICF) "Using skills of active listening, asking questions and self-awareness to help people live to their full potential." - Toby Sinclair (This video expands more) Your challenge: 🤹

Reply to this email with your personal definition of coaching.


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