Toby Sinclair

David Brooks · printable PDF

How to Know a Person cheat sheet

Brooks's useful distinction is illuminators versus diminishers. This sheet is the questions and listening moves that stop a 1:1 becoming a bore bomb.

Notes by Toby Sinclair. Pair with the full How to Know a Person summary.

What's on the sheet

  1. 01 Illuminator, not diminisherSee the person in their fullness. Presence, context, and unique strengths — not a glance and a label.
  2. 02 Ask how they came to believe itDon't ask what they think about X. Ask how they came to believe X.
  3. 03 Ask for the person, not the valueDon't ask what their values are. Ask who shaped their values the most.
  4. 04 Be a loud listenerListen so actively you are practically burning calories. The conversation is a two-way expedition, not a lecture.
  5. 05 Conditions before contentBefore a hard conversation, think about the setting: time, privacy, energy, whether they can actually hear this now.
  6. 06 Get into narrative modeStories show how someone changes over time. Data and arguments show a case. You need the story to see the person.

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